The UK business & professional services sector is uniquely positioned to turn sustainability into a competitive advantage, thanks to its influence across industries and growing demand for ESG expertise.

One major opportunity lies in the continued shift to hybrid and remote working(1). By reducing the need for large office spaces, firms can cut both emissions and overhead costs. Many organisations have downsized their real estate footprint and invested in energy-efficient offices, aligning with net-zero goals.

Another clear opportunity is in client advisory services. As UK regulations around sustainability and ESG reporting tighten, clients across sectors are turning to professional services firms for support(2). Law firms, accountancies and management consultancies are expanding into areas like ESG strategy, regulatory compliance, sustainability auditing, and green finance.

There’s also value in internal innovation. Digital tools like data analytics, AI, and automation can be used to optimise operations, cut waste, and reduce energy use. By embedding these technologies responsibly, firms can improve both sustainability and productivity.

Employee engagement is a further benefit. Younger professionals in particular want to work for organisations with purpose and environmental awareness. Firms with clear sustainability goals and transparent practices are more likely to attract and retain top talent in a competitive market.

Additionally, firms that lead on sustainability can be better positioned for public sector contracts, where environmental credentials are increasingly a requirement. The UK government’s social value model for procurement gives weight to suppliers with strong ESG practices(3).

Reputational gain is a further incentive. Firms that can demonstrate leadership in sustainability build trust with clients and investors, and stand out in a market where greenwashing is increasingly scrutinised.

By embracing sustainability, UK business and professional services firms can cut costs, unlock new revenue streams, enhance client relationships, and future-proof their operations.

Bibliography

1 Who are the hybrid workers? (Accessed May 2025) https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/employmentandemployeetypes/articles/whoarethehybridworkers/2024-11-11

2 UK Sustainability Reporting Standards (Accessed May 2025) https://www.gov.uk/guidance/uk-sustainability-reporting-standards

3 Social Value Act: information and resources (Accessed May 2025) https://www.gov.uk/government/publications/social-value-act-information-and-resources/social-value-act-information-and-resources